Terms

TERMS OF USE

TERMS AND CONDITIONS FOR COACHING

Justin Caffrey, or associated presenters, coaches and teachers within Remote Tribe Ltd, herein referred to as either “Coach” or “Justin” are representing Remote Tribe Ltd, registered offices at 3 The Strand, Marina Village, Greystones, Co Wicklow. 

In the interest of fairness before engaging the services of Justin or any other coach working within Remote Tribe Limited, you are herby accepting that you have read, understood and are willing to comply with the terms and conditions as detailed below, before proceeding.

All coaching, teaching and presenting services and communication, email or otherwise, delivered by myself, Justin Caffrey (“Justin”), or associated coaches, as well as information on this website (remotetribe.co.uk, remotetribe.ie) or any associated social media channels are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward. Coaching, teaching or lecturing is not a substitute for professional mental health care or medical care. As I see it coaching or taking part in any of our online courses is meant to be done when major emotional and psychological wounds are already healing or healed.

The term ‘coaching’ as here used covers life coaching, personal coaching, executive coaching and business coaching, online training, online courses and online classrooms. All areas of online learning delivered by the Remote Tribe Limited via its websites and associated social media channels.

The term ‘session(s)’ as here used covers all online learning courses, programs and deliverables by any coach within Remote Tribe Limited.

Remote Tribe Limited is continually striving to ensure the standard of service we provide to our clients remain excellent. At the end of the online course, coaching process, or series of coaching sessions, the client will be asked for feedback.

COACHING AND ONLINE LEARNING DISCLAIMER

I understand that the courses I choose to join or the coaching services I will be receiving from my Coach, are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.

For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach (who delivers my online course) is not “licensed “ by any UK, Irish or other territory body even though the sessions may take place in the UK, Ireland or via electronic mediums.

I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.

I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.

I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving the defined goals I create with my Coach. I have the ability to give my informed consent, and hereby give such consent to my Coach to assist me in achieving such goals and understand that results are not guaranteed.

I understand that to the extent our work together involves career or business, my Coach is not promising outcomes included but not limited to increased clientele, profitability and or business success.

I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, he will do so to the extent the law requires.

I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Skype, online learning platforms (er., Kajabi and Teachable) and other technology.

I hereby release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by my Coach as a result of the advice given by my Coach or otherwise resulting from the coaching relationship contemplated by this agreement.

I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.

TERMS AND CONDITIONS

The coaching and teaching schedule will commence once the first lesson begins. Your coach may recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements, or you can just follow your own desired plan based on online access to the content. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.

In return for the fees payable by the client (or by a third party on their behalf), Justin agrees to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

The date that the first session takes place shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact [email protected] to discuss any concerns and see if they can be resolved before the first session. Participation by any individual in the first session constitutes acceptance of these terms and conditions.

SESSION FEES

In accordance with the relevant course fee or fee for a programme of sessions, or any other such fee as shall be agreed and notified to the client. Remote Tribe Limited will confirm the fees in writing, usually by email, unless this is impractical. The number of sessions for which payment is required in advance will be agreed and paid before sessions commence.

PAYMENT TERMS

Fees can be paid online by debit or credit card using the Stripe payments systems. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested.

Fees are payable in advance of each session unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice). Where payment has not been received by Remote Tribe Limited in advance of a session Remote Tribe Limited is not obliged to provide the session.

BETWEEN SESSIONS

Your coach may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.

The client may contact Remote Tribe Limited by e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes.

CONFIDENTIALITY

Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

EARLY TERMINATION

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Remote Tribe Limited can decide to terminate the service to the client early or refuse or be unable to provide further sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Remote Tribe Limited (or your coach) where practicable and will be refunded any advance payments made for coaching sessions not yet provided.

RESPONSIBILITIES

Remote Tribe Limited and your coach will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. Remote Tribe Limited and your coach have no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or business or to achieve their desired outcomes or goals.

VARIATION OF TERMS AND CONDITIONS

Where an Initial Session is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Session will only have effect if agreed by both Remote Tribe Limited, your coach and the client and confirmed by Remote Tribe Limited in writing by email or letter. In other cases, Remote Tribe Limited may change any of these terms or conditions including the Per Session Fee by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of change, the client no longer wishes to proceed with further  sessions, they may withdraw from the service immediately by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective on receipt by Remote Tribe Limited.

GOVERNING LAW

This contract is governed by the law of Ireland whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.

FEEDBACK

Feedback about the service is welcomed and can be given during a coaching session or by writing to [email protected]